October 7, 2021
Paco has bought himself a used truck. It needed some work before being safetied, including a new bumper. Finding a bumper for less than $1000 proved to be a challenge and often delivery could take a month. Finally, he found one on Amazon of all places. Ordered it and when it came, I took the box and thought there was no way it could be a bumper.
I sent Paco a picture of it, using my shoe as a reference. When Paco came home and opened the box, I was at work. It was a tow hitch. Not a bumper at all. Darn! We returned it.
A little while later, we got a message from Amazon saying they would not refund the money as they didn't get the bumper back! What!?! We didn't get a bumper either. The past several days have been extremely frustrating as I email their returns department saying it is ridiculous to think a bumper could have come in that box. I get some generic email saying nothing except they won't honour the refund. I tried to chat with a customer service person via the website but I was told returns are only dealt with via email. Argh!!!
Marlon wasn't feeling well enough for outdoor school today so he stayed home. I tried to convince him to go for a half-day but he didn't want to. The cold is dragging him down.